Riddle & Rune Press ("we", "us", "our") operates riddleandrune.com. This policy explains what personal information we collect, how we use it, and your rights in relation to it.
1. Information we collect
We collect information you give us directly, including:
- Your email address when you sign up for our newsletter or a product trial
- Your facility name and location if you sign up for a Facility Daily subscription
- Any other details you submit through our contact or order forms
We also collect standard technical data automatically when you visit our site — including your IP address, browser type, pages visited, and referral source. This is collected via Google Analytics and used only in aggregate to understand how our site is used.
2. How we use your information
- To deliver the newsletter or puzzle packs you signed up for
- To send you order confirmations and service-related communications
- To improve our website and products based on aggregate usage data
- To comply with legal obligations
We do not sell your personal data to third parties.
3. Email marketing
If you subscribe to our newsletter, we will send you a weekly email containing puzzle content and occasional product updates. Every email includes an unsubscribe link. You can opt out at any time.
Our email list is managed through Mailchimp. By subscribing, your email address is stored on Mailchimp's servers in the United States. Mailchimp's privacy policy is available at mailchimp.com/legal/privacy.
4. Cookies
We use Google Analytics cookies to understand how visitors use our site. These cookies do not identify you personally. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
5. Data retention
We retain your email address for as long as you remain subscribed to our list. You may unsubscribe at any time using the link in any email we send, or by emailing us directly. Upon unsubscribing, your data will be removed from our active mailing list within 30 days.
6. Your rights
Depending on where you live, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict our processing of your data
- Withdraw consent at any time (where processing is based on consent)
To exercise any of these rights, please contact us at the email address below.
7. Third-party services
Our site uses the following third-party services, each with their own privacy policies:
- Google Analytics — website traffic analysis
- Mailchimp — email list management and delivery
- Stripe — payment processing and subscription management
8. Children's privacy
Some of our homeschool products are designed for use with children under 13. These products are purchased and managed by a parent or guardian. We do not collect personal data directly from children. All accounts, subscriptions, and newsletter signups must be created by an adult.
9. Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our site after changes constitutes acceptance of the updated policy.
10. Contact us
If you have any questions about this privacy policy or how we handle your data, please contact us at: [email protected]